Frequently Asked Questions
Everything you need to know about our premium home essentials.
How long does shipping take for furniture and home decor?
Standard shipping typically takes 5-7 business days. For larger furniture items, delivery may take 10-14 business days depending on your location and the white-glove service requirements.
What is your return policy for home goods?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that custom-made or assembled furniture is non-returnable.
Do you offer international shipping?
Currently, we ship to the continental United States, Canada, and select European countries. Shipping rates and delivery times vary by destination.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly manufacturing. Our wood is FSC-certified, and our textiles are made from organic or recycled fibers whenever possible to ensure high quality and environmental responsibility.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.